Having a problem with your telephone / broadband line and you require an experienced telephone broadband engineer ?. Are your service providers charges to unacceptably high and they are also charging you an extra 20% VAT ?, Are you getting NO help from there engaged busy call centre ?. Which ever service provider you are with we can help, Services are ALL AT FRACTION of theres & NO 20% VAT. I'm an Ex BT Openreach engineer and all my work will be the same if not a better quality standard. No Call Centre, you will go straight through to your local telephone engineer. Service providers visit and hourly charges have become far to expensive for common place repairs, eg, (SEE BT'S CHARGES LINK ) ! Callout then hourly rate on engineers time, over the top prices on parts & VAT.